I really wish I didn’t have to post this, but it’s too important for me not to. I had a horrible person yesterday and not only that she took it out on the person behind her who stood up for me. I had an old lady get mad at me because she couldn’t use her coupon, and then I explained to her it’s a type of clearance. In all hindsight it was a special of the day, and no coupons will work. Not my fault, and I don’t make the rules. The lady goes on and on about it, and an awesome asian behind her speaks up saying it’s not my fault. The old bitch turned on her and asked her if she spoke english. Like really? She was so bitchy over her coupon, and berating me like I made the rules. I don’t. And it’s annoying since the lady said if I tell her about it, she will tell her manager, and that if I didn’t speak up then they would not know. By taking it out on me? Seriously? I should have gotten a manager, and she should have bitched to corporate. This isn’t the only incident either.
One lady complained over me not needing a receipt since it wouldn’t scan, and kept looking for the other one. Then she rudely said can’t you just scan it? I did. And she said so you didn’t need a receipt like I kicked her puppy. I mean really?
Other stuff includes yelling at me over something messing up, and god forbid I make a mistake…They pretty much can be abusive jerks over nothing. And when I worked at my pervious job the customers would get mad over me not being able to do their watch since it’s not a brand we carry. Like it’s my fault. It’s not. It’s a corporate policy, and I would also get blamed for things not ringing up right when all I do is scan items. It’s ridiculous and I would not be able to speak up either since I need the job. I can’t say anything and I would have to take it.
Don’t ever take it out on the worker since it’s not their fault. They don’t control policies or prices, and I’m tired of being yelled at over things I can’t control have a heart already.